Knowledge-grounded answers
Use approved website pages, FAQs, policies, and documents to produce consistent answers based on business-controlled information.
Product capabilities
Everything needed to build a useful, controlled AI website employee.
Combine approved business knowledge, defined responsibilities, measurable visitor outcomes, and human oversight instead of relying on a generic website chatbot.
Lead qualification
Identify visitor intent, collect useful contact and project details, and prepare qualified enquiries for human follow-up.
Human handoff
Escalate sensitive, high-value, or unresolved conversations with context so a team member can continue efficiently.
Role and tone controls
Define responsibilities, communication style, supported languages, boundaries, and escalation rules for each employee.
Conversation review
Review questions, responses, lead outcomes, and gaps in the knowledge base from one workspace.
Website deployment
Publish an approved customer-facing assistant to supported websites while controlling where and how it operates.
Explore implementation
See how AI website employee capabilities become business workflows.
Connect product capabilities with practical use cases, planning guidance, and resources for building reliable customer-facing AI systems.
Customer Support Automation
Use knowledge-grounded answers, escalation rules, and human handoff for better support conversations.
Explore customer support →Lead Qualification Workflow
Capture visitor intent, collect useful context, and prepare qualified enquiries for your team.
Explore lead generation →Planning Guide
Define responsibilities, approved knowledge, success metrics, and escalation before deployment.
Read planning guide →Choose an outcome